WholeSquared is a curated marketplace where brands and buyers connect on our platform through our website. WholeSquared does not ship, own, or make any of the products listed on the website. Each product you purchase on our website is sent directly to you by the brands. Brands at WholeSquared are committed to deliver your order in good quality packaging. We ship throughout the week except Sundays & public holidays. Shipping within India is FREE for all orders above Rs.5,000.
We believe each product has its own creation lifecycle due to the nature of artisanal brands and hence the shipping timelines would vary. Orders are usually dispatched within 7 working days. Most orders are delivered within 4 to 6 working days from the date of dispatch. Delivery of all orders will be duly done to the shipping address as mentioned by you at the time of placing the order.
Our logistic partners will be able to deliver your order between Monday-Saturday - 9am to 7pm. Delivery time is subject to factors beyond our control including unexpected travel delays from our logistic partners and transporters due to weather conditions and strikes.
If you think you have received the product in a bad condition please email us at email@example.com mentioning your Order ID & attach the images of the product. Please make sure that the original product label and packing is intact when you send us the product back.
Several products on WholeSquared are handcrafted. Handcrafting process means it is one-of-a-kind piece for you and there may be small variations from what is shown in the image on website. This wouldn’t be considered as a defect.
Due to the many variations in computers, smartphones, and browsers, colors may appear slightly different on different electronic screens. As a result, slight shade variance between the product images on the website and the product should be expected.